Returns & Exchanges
At TSO Manufacturing, we are committed to ensuring you love every piece of apparel you purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging and include the packing slip provided in your confirmation email.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Quality Inspection & Refund
Once our warehouse receives and inspects your items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing